Privacy Policy

The controller responsible for the processing of personal data on this website is:

Luka Avci LUNOVA Property Media Obere Loh 3 50127 Bergheim Germany

Email: luka@lunovaproperty.com

We process personal data only to the extent necessary to provide and operate this website, respond to inquiries, and ensure the security and stability of our online presence.

This website does not use analytics or marketing tracking tools. No advertising or tracking cookies are used.

This website is operated using infrastructure provided by Lovable and Cloudflare.

When you access the website, technically necessary connection data may be processed. This can include, in particular:

• IP address
• date and time of the request
• requested page or file
• browser and device information
• operating system
• referrer information, where transmitted
• technical request and server log information

This processing is necessary to deliver the website, maintain technical stability and security, and protect the infrastructure against misuse and attacks.

The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest is the secure, reliable and efficient provision of this website.

The infrastructure used may involve processing of technical connection data outside the European Union or European Economic Area, including in the United States. Where required by applicable data protection law, such transfers are subject to the safeguards provided by the respective service providers and applicable contractual arrangements.

If you contact us by email or through the inquiry form on this website, we process the information you provide in order to respond to and handle your inquiry.

The inquiry form may process:

• name
• email address
• property or company name
• message, if provided

Form submissions are processed server-side and transmitted as an email to LUNOVA Property Media. The website does not persistently store submitted inquiry data in a separate website database.

The technical transmission of inquiry emails is handled through Lovable's server-side email infrastructure. The resulting email is delivered to and stored in our Fastmail business email account.

Depending on the nature of your inquiry, processing is based on Art. 6(1)(b) GDPR where the communication relates to steps taken at your request prior to entering into a contract or to an existing contractual relationship. In other cases, processing is based on Art. 6(1)(f) GDPR, based on our legitimate interest in responding to business and other inquiries.

Data processed in connection with an inquiry is retained only for as long as necessary to handle the inquiry and any subsequent business relationship, subject to applicable statutory retention obligations.

The technical processing and delivery of inquiry emails may involve processing outside the European Union or European Economic Area, including in the United States. Where required by applicable data protection law, international transfers are subject to the safeguards provided by the respective service providers and applicable contractual arrangements.

You can also contact us directly using the email address provided on this website.

When you contact us by email, we process your email address and the information contained in your message for the purpose of handling and responding to your communication.

Our business email is provided by Fastmail. Email data is stored and processed using Fastmail's infrastructure. Depending on the selected data residency and technical requirements of the service, processing may also take place outside the European Union or European Economic Area.

The legal basis is Art. 6(1)(b) GDPR where the communication relates to pre-contractual measures or an existing contractual relationship. In other cases, processing is based on Art. 6(1)(f) GDPR and our legitimate interest in responding to communications addressed to us.

This website currently does not use cookies for analytics, advertising or user profiling.

No analytics services, advertising pixels, behavioral tracking systems or comparable tracking technologies are currently integrated into the website.

The website does not use localStorage or sessionStorage for tracking or profiling purposes.

The fonts used on this website are hosted locally within the website infrastructure. No connection to Google Fonts is established when visiting the website.

Videos and images displayed on the website are served directly through the website infrastructure. No YouTube or Vimeo players are embedded.

To operate this website and process inquiries, personal data may be processed by service providers acting on our behalf or providing the necessary technical infrastructure.

These currently include, in particular:

• Lovable – website and application infrastructure and server-side email functionality
• Cloudflare – content delivery, network and security infrastructure
• Fastmail – business email service

Data is disclosed only where necessary for the provision of these services, the handling of inquiries, compliance with legal obligations, or where another legal basis permits the processing.

Some of the service providers used for this website are based outside the European Union or European Economic Area or operate infrastructure in third countries, including the United States.

Where personal data is transferred to a third country, such transfers are carried out subject to the requirements of applicable data protection law and the safeguards applicable to the respective service provider and contractual relationship.

Subject to the applicable legal requirements, you have the right to:

• request access to your personal data
• request correction of inaccurate personal data
• request deletion of your personal data
• request restriction of processing
• receive personal data you have provided in a structured, commonly used and machine-readable format where the legal requirements for data portability are met
• object to processing based on legitimate interests
• withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal

You also have the right to lodge a complaint with a competent data protection supervisory authority.

Where we process personal data on the basis of Art. 6(1)(f) GDPR, you have the right to object to such processing on grounds relating to your particular situation in accordance with Art. 21 GDPR.

We may update this Privacy Policy if the website, the services used, or applicable legal requirements change.

Last updated: September 2026